Last updated: September 11, 2026
PaintedWeb ("we," "us," or "our") is operated by Painted Web LLC, located at 3217 Fox Hill Road, Easton, PA 18045. This Privacy Policy explains how we collect, use, and protect information when you visit paintedweb.com or contact us about a project.
When you submit our contact form, book a consultation, or otherwise reach out, we may collect your name, email address, phone number if you provide it, details about your business and project, and your text message consent selections. When you visit the site we may also collect device and usage information, IP address, and information from cookies and similar technologies.
We use the information you provide to respond to your inquiry, prepare project proposals, deliver services, and, where you have separately agreed to it, follow up about your project by email, phone, or text message.
Painted Web LLC (PaintedWeb) sends text messages only to individuals who have affirmatively opted in, in one of two ways: by checking the optional consent box on our contact form at paintedweb.com/get-started, or by saying yes when our virtual assistant asks during a phone call. Consent to receive text messages is optional, is never a condition of submitting a form, and is never a condition of purchasing any goods or services from us.
If you opt in, you may receive replies to your inquiry, consultation scheduling and reminders, project status updates, and account notifications. We do not send marketing or promotional text messages.
Phone calls. If you call our business number at 484-207-5070, our virtual assistant asks every caller once: “Is it okay if we text you at that number about your project? It’s optional, and you can reply STOP any time.” We text you only if you clearly say yes. If you say no, hesitate, or do not answer, we record that you declined and do not text you. Your answer is saved to your contact record. We do not send text messages to callers who have not agreed.
Message frequency. Message frequency varies based on your interactions with us. You may receive recurring messages. You can expect no more than 10 messages per month.
Message and data rates. Message and data rates may apply depending on your mobile carrier and plan. PaintedWeb is not responsible for charges from your carrier.
Automated messages. Messages may be automated or pre-recorded, and calls may use an AI voice.
Opting out. You may opt out at any time by replying STOP to any message. You may also opt out by calling 484-207-5070 or emailing [email protected]. Opt-out requests are honored within 10 business days as required by FCC rules, and in practice are processed immediately by our messaging system. After opting out you may receive one final confirmation message. Opting out of text messages will not affect any other services you have engaged us for.
Help. Reply HELP to any message, or contact us at 484-207-5070 or [email protected].
Consent. By opting in you confirm that you are the owner or an authorized user of the mobile number provided. You may revoke consent at any time by any reasonable method, including replying STOP, calling, emailing, or submitting a written request.
SMS data privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of sharing described elsewhere in this policy exclude text messaging originator opt-in data and consent, which is never shared with any third party.
Carrier liability. Carriers are not liable for delayed or undelivered messages. Delivery is subject to transmission by your mobile carrier and is not guaranteed by PaintedWeb.
Consent records. We retain records of SMS consent and opt-out, including timestamp, for at least 5 years, and maintain an internal do-not-contact suppression list.
We take reasonable measures to protect the information you share with us. We do not sell your personal information to third parties. No method of transmission over the Internet or electronic storage is fully secure and we cannot guarantee absolute security.
We use third-party tools to operate our business, including email delivery, scheduling, hosting, analytics, messaging, and customer communication platforms. These providers process information on our behalf and are contractually restricted from using it for their own purposes.
We use cookies and similar technologies to understand how the site is used. These statistics do not include personally identifying information. Most browsers allow you to control cookies through their settings.
We retain inquiry and lead data for up to 3 years from your last interaction, client records for the duration of the relationship plus 3 years, and SMS consent and opt-out records for at least 5 years.
You may request access to the information we hold about you, request correction or deletion, ask that we stop contacting you, or ask questions about this policy at any time by emailing [email protected] or calling 484-207-5070. We honor Global Privacy Control signals sent by your browser.
Our site is not directed to children under 13 and we do not knowingly collect information from children under 13.
We may update this policy from time to time. Changes will be posted on this page with an updated date.
PaintedWeb, a service of Painted Web LLC
3217 Fox Hill Road, Easton, PA 18045
Email: [email protected]
Phone: 484-207-5070